Refund Policy

At Mpact Designs, customer satisfaction is our priority. If you’re not completely satisfied, we’re here to help.

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1. Returns

• Items must be returned in their original condition—unused, unworn, and with tags attached—within 30 days of receipt.

• Customized or final sale items are not eligible for returns or refunds.

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2. Refund Process

• To initiate a return, email myers6790@yahoo.com with your order number and reason for return.

• Once we receive and inspect the item, a refund will be processed within 7-10 business days to the original payment method.

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3. Shipping Costs

• Return shipping fees are the customer’s responsibility unless the item is defective or incorrect.

• If an exchange is requested, we’ll ship the replacement item at no additional cost.

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4. Damaged or Defective Items

• If you receive a damaged or defective item, please notify us within 7 days of delivery with photos of the issue. We will arrange for a replacement or refund.

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5. Late or Missing Refunds

• If you haven’t received a refund after 10 business days, please check with your bank or credit card provider. If further assistance is needed, email info@mpactdesignswimwear.com.

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For questions about refunds or returns, contact us at info@mpactdesignswimwear.com.